Alt Digital Technologies

  Salesforce Gmail Integrations Ask any sales rep what their biggest waste of time is, and they’ll tell you the same thing. Surprise, email! It’s not that surprising, but you might be surprised by its actual size. It’s estimated that 28% of our day is spent on email and Salesforce. For salespeople who use Gmail to do business, there’s an integration that happens to be useful. Let’s look at an example.  Josh works as a sales representative for a multinational company. He uses Google Meet to talk to customers, but he schedules meetings with his manager on his Salesforce calendar. Josh struggles to keep track of two calendars, so he uses Salesforce’s Gmail integration to keep everything in one place for him.  This also allows Josh to do the following directly in his Gmail: He creates Salesforce records like Leads, Opportunities, Accounts, Contacts, Records, etc. based on email. Associate email messages and one-time calendar events with multiple Salesforce ...

  Introduction Kubernetes CronJob  makes it very easy to run  Jobs  on a time-based schedule. These automated jobs run like  Cron  tasks on a Linux or UNIX system. In this post, we’ll make use of Kubernetes CronJob to schedule a recurring backup of the  MongoDB  database and upload the backup archive to  AWS S3. There are several ways of achieving this, but then again, I had to stick to one using Kubernetes since I already have a Kubernetes cluster running. Prerequisites:  Docker installed on your machine Container repository (Docker Hub, Google Container Registry, etc) – I’ve used docker hub Kubernetes cluster running Steps to achieve this: MongoDB installed on the server and running or MongoDB Atlas – I’ve used Atlas AWS CLI installed in a docker container A bash script will be run on the server to backup the database AWS S3 Bucket configured Build and deploy on Kubernetes MongoDB Setup: You can set u...

  Introduction Salesforce  is the most widely used CRM globally, and  WhatsApp is  the most widely used messaging app globally. The benefits of connecting Salesforce and WhatsApp will undoubtedly be increased. The combination of Salesforce with WhatsApp improves customer satisfaction, brand loyalty, and company standing. Customer service is one of the most important factors in boosting a product or service’s sales and marketing. When a customer values the help, you provide both before and after their purchase, you are creating a strategy to keep customers and grow your business. The WhatsApp messaging service is used by more than 2 billion users across more than 180 countries. WhatsApp Business allows companies to interact with consumers of the messaging service. Let’s look at how Salesforce can be used with this. Utilize your Facebook login information to access https://developers.facebook.com Create an app by going to My Apps on the home page after logg...

  Introduction Natural Language Processing (NLP), generative Artificial Intelligence (AI), and other foundation models have completely altered the flow of business processes. Generative AI has increased productivity and efficiency, reduced costs, and created new growth opportunities by automating tasks that were previously performed by humans. ChatGPT is one of the generative AI models that has sparked global interest with its powerful deep learning algorithms.   What is ChatGPT? Every developer nowadays is asking this question. They must have heard about it from friends or colleagues, or they may have seen it on social media. So now I’ll try to familiarize you with it and provide a use case for Chat GPT integration in Salesforce. OPENAI launched Chat GPT, a chatbot, in November 2022. It is based on the Open AI GPT – 3.5 family of large language models and can be trained using both supervised and reinforcement learning techniques. OPENAI provides support for Chat GPT...