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Showing posts from August, 2024

Top 5 Salesforce AppExchange Apps to Improve Your CRM

  AppExchange is a collection of applications designed to extend the capabilities of Salesforce as a CRM software. If you’re looking to enhance your team’s productivity, streamline workflows, or want to gain deeper insights into customer data, there’s an app for all of your needs. Here are the top 5 AppExchange apps that can help you improve your CRM experience: Conga Composer: Conga Conposer’s powerful automation and template feature allows you to create documents, reports, proposals, presentations, and invoices using your Salesforce data. This app is perfect for businesses that want to quickly create professional, custom documents that improve efficiency and reduce errors. Dataloader.io: It is a well-known app provided by Salesforce that allows users to import, export, and delete data easily. Its user-friendly interface and powerful features make it a perfect choice to handle large data sets and automate routine tasks. Mailchimp for Salesforce: This app connects your Salesforce C...

Oracle Commerce Cloud

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  Are you looking to enhance customer interaction in a customized way? Oracle Commerce Cloud is your go-to partner! Oracle Commerce Cloud is a cloud platform offered by Oracle that is loaded with AI recommendations, integration options, and a unified place for your customer data. In this digital-driven world, if your business doesn't deliver exceptional customers, you might miss out. Alt Digital Technologies is a company that provides excellent Oracle Commerce Cloud services that drive engagement and provide personalized customer interactions. Services you could expect from us: Customized Oracle ATG solutions Expert guidance from our experts On-demand tech support Are you ready to take your digital commerce to the next level? Connect with us today to explore Oracle ATG Commerce possibilities in reality. https://www.altdigital.tech/about-us/contact-us #oracle #oraclecommerce #atgcommerce #oraclewebcommerce #oracleatgcommerce #digitalcommerce #oraclecommerceservice

Oracle CX Marketing

  Is your marketing approach failing to engage with your customers on a deeper level? Oracle CX Marketing can help you! Oracle CX Marketing is a platform provided by Oracle to help you transform your existing digital marketing strategy and drive impactful results. Alt Digital Technologies is a leading Oracle service provider, and we can help you run personalized campaigns on every digital platform. Our Oracle experts offer every aspect of the Oracle Marketing suites, including: Oracle Engagement Cloud Oracle Unity Customer Data Platform (CDP) Oracle Responsys Campaign Management Our Oracle developers will help with the following along the way: Data mapping and integration Campaign strategy building and execution Measurement and reporting Are you ready to engage with your customers to the next level? Contact Alt Digital Technologies to explore Oracle CX Marketing possibilities to revamp your marketing strategy. #Oracle #OracleProducts #OracleService #Marketing #CX #CustomerExperien...

How to integrate Salesforce with Other Business Applications

  Businesses use various applications to manage their operations, data, and customer relations. Salesforce being a strong CRM platform, is used to integrate with multiple business applications. These business applications are usually third-party applications. Salesforce integration with these applications breaks down data silos, enhances cross-team collaboration, and put all information in a unified place for improved decision-making. Salesforce can be seamlessly integrated with the following business applications: Marketing platforms: HubSpot, Marketo, Mailchimp, Pardot ERP Systems: SAP, Oracle, Netsuite, Microsoft Dynamics 365 Help Desk Software: Zendesk, Freshdesk, ServiceNow, Jira Productivity Suites: Google Workspace, Microsoft 365, Slack, Asana Databases: MySQL, PostgreSQL, MongoDB, Oracle Partnering with a Salesforce integration partner enables you to get a reliable, scalable, and smooth connection between your Salesforce system and business applications. Salesforce integra...

Oracle Commerce Cloud services

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  Are you looking to enhance customer interaction in a customized way? Oracle Commerce Cloud is your go-to partner! Oracle Commerce Cloud is a cloud platform offered by Oracle that is loaded with AI recommendations, integration options, and a unified place for your customer data. In this digital-driven world, if your business doesn't deliver exceptional customers, you might miss out. Alt Digital Technologies is a company that provides excellent Oracle Commerce Cloud services that drive engagement and provide personalized customer interactions. Services you could expect from us: Customized Oracle ATG solutions Expert guidance from our experts On-demand tech support Are you ready to take your digital commerce to the next level? Connect with us today to explore Oracle ATG Commerce possibilities in reality. #oracle #oraclecommerce #atgcommerce #oraclewebcommerce #oracleatgcommerce #digitalcommerce #oraclecommerceservice

Potential DCX Trends for 2024

  Introduction Digital customer experience (DCX) has emerged as a critical differentiator for businesses worldwide in the rapidly evolving digital landscape. As we enter 2024, let’s delve into the key trends shaping the DCX world. With the advent of new technologies and increasing demand for personalized experiences, businesses are constantly innovating to stay ahead of the curve. This blog post explores the top trends that are set to redefine DCX in 2024. Key Potential Developments That Could Attract Attention AI-Powered Customer Service Artificial intelligence (AI) has transitioned from a buzzword to the new normal. Companies like Haptik and Active.ai, both homegrown Indian firms, are leading AI-powered customer service. They are teaching bots to comprehend “Hinglish” (a mix of Hindi and English), making customer interactions as smooth as a well-made dosa. According to Forrester’s 2024 predictions, 60% of generative AI skeptics will use and value the emerging technology in 2024,...

Adobe Experience Manager services

  Is your business lagging with a poor digital presence? Create surprising digital experiences with our Adobe Experience Manager services AEM is such a tool that helps your business to engage more with your audience online. Our AEM service creates and manages exceptional digital experiences. Our AEM service includes: Seamless content management Personalized customer interactions Cohesive and engaging digital journey Our AEM experts help you automate your manual workflows and streamline your processes. We create and deliver a digital strategy that can bring impactful results. Contact us today to get a custom quote: https://www.altdigital.tech/about-us/contact-us #adobe #adobeexperiencemanager #aem #aemservice #adobeservice #adobeexperiencemanagerservice #digitalexperience #digitalpresence

Salesforce Service Cloud

  Are your customers abandoning their cart before making a purchase? Poor customer experience might be the cause! Salesforce Service Cloud is a platform that allows businesses to transform customer interactions. This is done by streamlining your complex processes and enhancing customer satisfaction. Our Salesforce developers automate your workflows and give you a free hand to engage with your core business activities. You can expect the following from us: Intelligent case management Omnichannel support Seamless integration Real-time insights Let’s explore together how Service Cloud could take your customer service to the next level. Get in touch:   #salesforce #servicecloud #salesforceservicecloud #salesforcedevelopers #salesforceintegration #omnichannel #casemanagement #workflows

Commercetools: The Go-To solution for modern commerce platforms

  1. Scalability Commercetools can handle volume of traffic and transactions, making it ideal for businesses of all sizes. Whether you’re a small startup or a large enterprise, Commercetools can scale with your business as it grows. 2. Flexibility Commercetools are highly flexible, allowing businesses to implement customizations and integration for their online store to meet their specific needs. Commercetools’ technical capabilities, like channels, custom fields/types, custom data, states and workflows, API extensions, subscriptions, merchant center extensions etc., can help companies to adapt the platform to suit their business requirements and implement complex use cases. 3. API-driven Commercetools is API-driven, which means it can easily integrate with other systems and technologies for business processes, such as order management systems, content management systems, payment service providers, marketing automation tools, PIM, commerce search engines, ERP and many more 4. Cloud...

Salesforce Experience Cloud services

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  Alt Digital Technologies knows how important data is to you and your business. Salesforce Experience Cloud is such a platform that puts all your data in one unified place. It ensures that you have control over your data at your fingertips. Our expertise: Security you can trust: Our Salesforce developers will run strong security measures to protect your data. Personalization that suits your needs: We create custom interactions that match your customer’s intent. Branding that leaves an impression: Leave an unmatched and lasting impression on your customers that resonates with your brand identity. Take full advantage of our Salesforce Experience Cloud services and create unforgettable customer interactions. Contact us today to get started :  #salesforce #salesforceservices #experiencecloud #salesforceexperiencecloud #cloudservice #salesforcedevelopers #business #customerinteraction

Digital Transformation Trends to Watch in 2024

Introduction The digital era is relentless. When you think you’ve got a handle on the latest tech, the landscape shifts, demanding businesses to adapt or risk falling behind. This constant evolution is where digital transformation comes in - the ongoing process of integrating technology into all aspects of your organization to improve efficiency, agility, and customer experience. As we hurtle towards 2024, let’s explore the key trends that will shape digital transformation journeys. AI & ML: From Buzzword to Business Essentials Artificial intelligence (AI) and machine learning (ML) are no longer confined to science fiction movies. These powerful technologies are rapidly becoming embedded into everyday business operations. In 2024, we will see a significant rise in their practical applications: Automated Workflows: Repetitive tasks like data entry, customer service inquiries, and report generation will be increasingly handled by AI-powered tools, freeing up human employees for more ...

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